Every people who are doing business especially online business must come across online reviews. Every single negative review is surely affecting your business and even sometimes shut your business down if the review was harsh. Here are some perfect techniques and ideas to removing negative reviews from the Search engines.
|Fig: 1 Negative Reviews|
What is the need to remove negative Reviews?
Most of the peoples who are also as a business owner really don’t care about online reviews as much. They may think like why should I care for a fake review? They know that it is a fake review but a new client who wants to do business with you will analyze your reviews before doing business with you. At that time that negative review will be a black mark about your business so they may think about join with you for doing business. In reality, a new client or customer will hesitate to work with you in future. So it is very important to delete that negative review from a search engine is very important.
How to reply to the Bad Reviews Online
|Fig: 2 Reply to Negative review|
Respond to those reviews at where they post the review and make sure that you are reacting immediately. Search engines like Google will not accept to delete bad online reviews, They don’t know about whether it is good or bad if the customer gave a review it just post it on the web. In this case replying to a review can be effective because it gives a client sided view of your business into one where a matured customer can analyze both sides of the problem.
When you are going to reply, consider the following things:
Use common courtesy like we apologize for the inconvenience caused to you. Being polite forces the reviewer to also be polite.
If the fault is on your side, apologize and see what you can do to resolve the situation.
Bury the negative reviews with your positive reviews
Another extremely useful approach is to burying your bad review. In a lot of good reviews, there is no one has time to go to search back your one or two bad reviews in search engines. They know Bad reviews are also important in business in terms of you can have the chance to improve your faults. Encourage your existing customers to review you on websites by including links to your website, in social media or in any other forum also in search engines.
Promote your positive online reputation on consumer activist websites
|Fig:3 Promoting reviews|
When you get a positive review from your existing client, and then promote those reviews at online particularly highly indexed on search engines with your company name like youtube, Facebook Etc, in part because entire company profiles are built into the site. Company reports, reviews and comments are available in easily browsed subsections under the company names.
|Fig: 4 Reacting to Reviews|
If that complaint or review really caused by your fault then you are fully responsible for that. You can try to reach the customer by call or Email in person to ask to apologize for the inconvenience happened to you. Then try to compromise them by giving more offer, coupon code, better service again or refund like that. After some time you can ask then to remove or modify the review.
In some cases, the negative complaints or reviews can be posted by your competitors to spoil your business. If the reviews are false then you can contact the webmaster or the website to eliminate the complaint by proving that the review was false. If they authenticate you are telling the truth they will remove or else we have to move to the other ways.
Sixth Star Technologies: Reviews Removal Services
Sixth Star Technologies is a leading global IT solutions & SEO Service provider based in Chennai. If you need complete end-to-end enterprise software solution for a website or a specific application, SixthStar Technologies delivers it. Our excellent service on offering best quality projects give us a powerful return on investment and creates unique value for our customers. SixthStar Technologies provides website design, Apps Development, E-commerce solution, server deployment, and maintenance.
We are started working in 2007 as SEO Service, website designing, domain registration and the web hosting company. And we are very proud to say that we have completed 900+ projects on different platforms during the last 10 years. Including removal of Reviews and Complaints from search Engines. And hence there is no negative review about us from any of our existing clients.